FN Chase POS Issue

Incident Report for Northern Lights College

Resolved

This incident has been resolved.
Posted Oct 23, 2024 - 13:47 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 18, 2024 - 09:02 PDT

Identified

Fort Nelson's Chase POS is still not working.

Chase reported that an outdated SSL (Secure Sockets Layer) certificate is causing unplanned downtime in our Desk/5000 and Move/5000 Ingenico Tetra terminals. We are currently addressing the issue.

More information: https://www.chase.ca/en/support/outage
Posted Sep 26, 2024 - 11:37 PDT
This incident affected: Finance and Payment Systems (Chase).