NLC System Status Overview
FN Chase POS Issue
Identified - Fort Nelson's Chase POS is still not working.

Chase reported that an outdated SSL (Secure Sockets Layer) certificate is causing unplanned downtime in our Desk/5000 and Move/5000 Ingenico Tetra terminals. We are currently addressing the issue.

More information: https://www.chase.ca/en/support/outage
Sep 26, 2024 - 11:37 PDT

About This Site

Stay informed about the operational status of Northern Lights College systems. Here, you can quickly check if services are running smoothly or if there are any ongoing issues.

Uptime over the past 90 days. View historical uptime.
Administrative and Operational Operational
90 days ago
100.0 % uptime
Today
Colleague ? Operational
90 days ago
100.0 % uptime
Today
TeamDynamix ? Operational
90 days ago
100.0 % uptime
Today
Prevue ? Operational
90 days ago
100.0 % uptime
Today
Softdocs ? Operational
90 days ago
100.0 % uptime
Today
Laserfiche ? Operational
90 days ago
100.0 % uptime
Today
Informer ? Operational
90 days ago
100.0 % uptime
Today
Borealis ? Operational
90 days ago
100.0 % uptime
Today
EPBC Server ? Operational
90 days ago
100.0 % uptime
Today
Academic and Learning Systems Operational
90 days ago
100.0 % uptime
Today
D2L ? Operational
90 days ago
100.0 % uptime
Today
Computer Labs ? Operational
90 days ago
100.0 % uptime
Today
Audio Visual Systems ? Operational
90 days ago
100.0 % uptime
Today
IT Infrastructure and Networks Operational
90 days ago
100.0 % uptime
Today
Internet, Wireless, and Networks ? Operational
90 days ago
100.0 % uptime
Today
GlobalProtect ? Operational
90 days ago
100.0 % uptime
Today
My Apps ? Operational
90 days ago
100.0 % uptime
Today
Communication and Collaboration Operational
90 days ago
100.0 % uptime
Today
Communication Systems ? Operational
90 days ago
100.0 % uptime
Today
Mitel Phones ? Operational
90 days ago
100.0 % uptime
Today
Website (nlc.bc.ca) ? Operational
90 days ago
100.0 % uptime
Today
Alertus ? Operational
90 days ago
100.0 % uptime
Today
Finance and Payment Systems Major Outage
90 days ago
55.37 % uptime
Today
Touchnet ? Operational
90 days ago
98.66 % uptime
Today
Chase ? Major Outage
90 days ago
12.08 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Print Servers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 14, 2024

No incidents reported today.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Touchetnet SSO Issue
Resolved - This incident has been resolved.
Oct 3, 09:14 PDT
Identified - Touchnet is currently updating our SAML certificates. It should be resolved soon.
Oct 2, 11:05 PDT
Oct 2, 2024
Touchnet Downtime
Resolved - The Colleague Connect for production is now up and running without any issues. Thank you for your patience
Oct 2, 10:26 PDT
Identified - Touchnet is currently down. We are in contact with Touchnet to resolve the issue as soon as possible.
Oct 2, 09:07 PDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

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