Northern Lights College Status

Chase POS Issue

Incident Report for Northern Lights College

Resolved

All terminals are now operational.

Posted Sep 26, 2024 - 11:11 PDT

Monitoring

The electronic payments have been restored at the following locations:

Dawson Creek Campus:
- Bookstore: Accepting electronic payments.
- Cafeteria: Accepting electronic payments.

Fort St. John Campus:
- Bookstore: Payments now available through Campus Services.
- Cafeteria: Accepting electronic payments.

We're not fully done yet, but we’re much closer to a complete resolution. Stay tuned for further updates.

Update from Karen Mason-Bennet

Posted Sep 25, 2024 - 09:19 PDT

Identified

Chase reported that an outdated SSL (Secure Sockets Layer) certificate is causing unplanned downtime in our Desk/5000 and Move/5000 Ingenico Tetra terminals. We are currently addressing the issue.

More information: https://www.chase.ca/en/support/outage

Posted Sep 24, 2024 - 11:47 PDT

This incident affected: Finance and Payment Systems (Chase).